Terms & Conditions

Online product availability

The suppliers to gologo.ca  make every effort to keep a sufficient inventory of the products offered for sale. However, the availability of these products is not guaranteed by gologo.ca. 

gologo.ca waives any liability in case of inventory shortages.

If gologo.ca is unable to deliver a product ordered through its gologowear.com site, the buyer will be notified accordingly by e-mail or telephone. If such is the case, any amount charged to your credit card for products, including delivery charges, will be credited as soon as possible, or a suitable replacement will be provided with your approval and appropriate adjustments made to the order.

Price policy and minimum quantities

The prices indicated on the gologowear.com site are those established for consumer bulk sales, and may or may not include decoration as per details of each specific product.

gologo.ca reserves the right to modify the prices of products available on its site at any time, without prior notice.

gologo.ca makes every effort to ensure accurate pricing on its site, and accurate minimum quantities, but reserves the right to provide a full refund to customers in lieu of products requested in cases where pricing is incorrect  or minimum quantities are incorrect.

Delivery charges and services

When applicable, gologo.ca standard shipping is through Purolator to areas in Canada serviced by Purolator. Standard ground shipping of finished products is 3 – 5 days. Other express options or delivery methods may be available. Please discuss with your customer service representative if required. 1-855-246-5646.

Because the products purchased through this website are decorated with a logo, artwork, or graphic, it is understood that products ordered through gologowear.com will be shipped when the decoration process is completed, which may vary by product, from days to weeks, or in the case of overseas orders, months. gologo.ca will not be held liable for any shipping or delivery delays out of their control in the normal course of business.

Payment options

Credit cards are the only form of payment accepted for online buying on the gologowear.com web site. We honour Visa, MasterCard and American Express.

For more details on online payment, please consult the privacy section of the site. 

Refund Policy

gologo.ca allows you to exchange a product purchased online or obtain a refund if the product is deemed defective by gologo.ca. Please note products that are decorated with your logo are not returnable unless they are defective. Please inspect your orders and notify us within 5 days of delivery if there are any concerns with your order.  

What happens if your order is incomplete? Sometimes items in specific sizes, colours, or models may be out of stock, but will be supplied as soon as available from supplier to gologo.ca. In these backorders situations we will make every effort to supply the item to you in a timely manner after the initial delivery.   If the item is no longer available, a suitable replacement will be suggested to you, or a refund for the amount reflective of the product not available will be made to you. If you have concerns about a product being on backorder, please confirm with our service reps that your order can be completely filled.

About the operator

The gologowear.com website is operated by gologo.ca. The sales conditions mentioned above act as a contract between the customer and gologo.ca, and can be modified at any time by gologo.ca.

Legal operating address

gologo.ca
12722 St. Albert Trail
Edmonton, Alberta, T5L 4S5
1 (855) 246-5646 TOLL FREE
780-426-5646, Edmonton Area